Course curriculum

    1. Discussion: Introduction to Insurance Claims

    2. Claims Support: Time Management, Policy Review, and Professional Conduct

    3. Claim Support: Calendars, Communication, and Escalation Strategy

    4. Claim Support Efficiency: Persistence, Politeness, and Automation

    5. Claims Support Training: Roof & Siding Matching Disputes

    6. Insurance Claims Intake & Case File Preparation Training

    7. Handling Denied Claims & Reinspection Strategies

    8. Claims Process & Denial Management Workshop

    9. Homeowners Claims: Estimating, Handling Denials, and Supplement Workflow

    1. Homeowners Insurance Claims Process & Policy Training

    2. Homeowners Insurance & Claims Support Training

    3. Claim Support Training – Time Management, Communication, and Policy Declarations

    4. Claim Support Training – Insurance Claims, Communication, and Time Management

    5. Claim Support Training – Time Management, Note-Taking, and Policy Understanding

    6. Claim Support Training – Insurance Claims, Communication, and Xactimate Estimating

    7. Claim Support: Structuring Your Day, Reviewing Estimates, and Resolving Claims

    8. Claims Support Training: Active Claims Review & Denial Resolution

    9. Homeowners Insurance Claims Support Training

    10. Claim Support Training – Insurance Policy Interpretation and Adjuster Communication

    11. Claims Support Training: Inspections, Evidence Packets & Carrier Disputes

    12. Claims Support Training 7-16-25

    13. Homeowners Claims Process and Policy Interpretation

    14. Homeowners Claims Process, Policy Interpretation, and Carrier Escalation Strategies

    1. Scope Review Training: Roof Systems, Exteriors, and Estimate Alignment

    2. Commercial Flat Roof Scope Review: Full System Replacement, Curbs, Insulation, and Interior Mitigation

    3. Fire Loss Scope Review: Damage Assessment, Smoke Migration & Full Gut Requirements

    4. Structural Failure Scope Review: Truss Collapse Risk, Wall Bracing & Partial Rebuild Plan

    5. Storm Damage Scope Review: Dual Tree Impacts, Moisture Intrusion & Structural Repairs

    1. Advanced Estimate Review: Identifying Missing Items & Defending Scope

    2. Claim Denials: Strategy, Appraisal, Policy Limits

    3. Claims Support Workflow, Documentation & Policy Navigation Training

    4. Reading Estimates: RCV, ACV, Depreciation, Policy Limits

    5. Advanced Claim Denial Workarounds and Viability Review

    6. Carrier Rebuttals, Estimate Comparisons, and Policy Review

    7. Hail Damage Evaluation and Ridge Cap Supplement Strategy

    8. Insurance Claim Support Fundamentals: Policy Interpretation, Coverage Analysis, and Carrier Behavior

About this course

  • Free
  • 36 lessons
  • 35 hours of video content

Discover your potential, starting today

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